“As the CEO of a small credit union, I was responsible for oversight of a full remodel of the main office.  The project was plagued with misfortune from the beginning. The design-build general contractor repeatedly notified us of cost overruns and delays. A project estimated to be completed in 6 months was approaching 2 years with no end in sight. Problems included but were not limited to poor communication, contractor staff turnover, a lack of contractor accountability, poor selection and management of subcontractors, and general errors with measurements, furniture and finishes. The project was nearing final stages when Sandra Ruiz came on board.  She inherited a project charged with frustration and tension, but quickly established an improved level of communication with all stakeholders.  Sandra’s efforts resulted in much needed consistency and control.  After reviewing project costs and estimates for all remaining work, she committed to a final project cost and was successful in completing the project with no additional increases. Sandra Ruiz is an experienced and competent professional in the world of construction, and I’m confident in her ability to lead any project.”